Last Updated: 11/04/2026

1. Introduction

This Privacy Policy explains how [Your Tanning Salon Name] (“we”, “our”, “us”) collects, uses, stores, and protects your personal data when you visit our website, make a booking, contact us, or use our services.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where applicable, the Privacy and Electronic Communications Regulations (PECR).

2. Who We Are

GLO Tanning Studio
Address: 7 Radford Way, Billericay CM12 0AA
Email: jonesy354@hotmail.com
Phone: 01277 658112

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.

3. The Personal Data We Collect

We may collect and process the following personal data:

• Full name
• Email address
• Phone number
• Billing and payment information
• Appointment and booking details
• Communication history with us
• Website usage data, including IP address, browser type, and pages visited
• Marketing preferences

We only collect personal data that is necessary for our business purposes.

4. How We Collect Your Data

We collect your personal data when you:

• Fill in a form on our website
• Book an appointment
• Contact us by phone, email, social media, or online form
• Sign up to receive marketing emails or offers
• Browse our website
• Accept or manage cookies through our website banner

5. How We Use Your Personal Data

We use your personal data to:

• Manage bookings and appointments
• Provide tanning services
• Respond to enquiries and customer service requests
• Process payments
• Send booking confirmations and appointment reminders
• Improve our website and services
• Send marketing communications where you have agreed to receive them
• Comply with legal and regulatory obligations

6. Our Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases depending on why we are using your data:

• Contract – where we need your information to manage your booking, provide services, or take payment
• Legal obligation – where we need to keep records or share information to comply with the law
• Legitimate interests – where it is reasonable for us to use your data to run and improve our business, handle enquiries, and prevent misuse of our website
• Consent – where you choose to receive marketing emails, SMS messages, or allow non-essential cookies

Where we rely on consent, you can withdraw it at any time.

7. Marketing

We may send you information about offers, updates, and services if you have asked to receive marketing from us or if we are otherwise permitted to do so by law.

You can unsubscribe from marketing emails at any time by:

• Clicking the unsubscribe link in any email
• Contacting us directly

We will never sell your personal data to third parties for their own marketing purposes.

8. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Make the website work properly
• Remember your preferences
• Measure website traffic and performance
• Support marketing and advertising activity

Non-essential cookies should only be used where you have given your consent. You can manage your cookie preferences through our cookie banner or your browser settings.

For more information, please see our Cookies Policy.

9. Sharing Your Personal Data

We may share your personal data with trusted third parties where necessary, such as:

• Website hosting providers
• Booking system providers
• Payment processors
• Email marketing platforms
• IT and website support providers
• Professional advisers, insurers, or regulators where required

We require third parties to respect the security of your personal data and to process it lawfully.

10. International Transfers

Some of our third-party providers may store or process personal data outside the UK.

Where this happens, we will ensure appropriate safeguards are in place to protect your personal data in line with UK data protection law.

11. How Long We Keep Your Data

We keep your personal data only for as long as necessary for the purposes we collected it for, including for legal, accounting, tax, insurance, and complaint-handling purposes.

As a general guide:

• Enquiry data: up to 12 months after last contact
• Booking and client records: up to 6 years where needed for tax, accounting, insurance, or legal purposes
• Marketing data: until you unsubscribe or withdraw consent
• Cookie consent records: for as long as needed to demonstrate compliance

We may keep data for longer where required by law or where necessary to establish, exercise, or defend legal claims.

12. Your Rights

Under UK GDPR, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Request restriction of processing
• Object to processing
• Request transfer of your data to another organisation in certain circumstances
• Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the details above.

13. Data Security

We take appropriate technical and organisational measures to help protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

14. Children’s Privacy

Our website and services are not intended for children under 16 without the involvement of a parent or guardian. We do not knowingly collect personal data from children through our website without appropriate authority.

15. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Please review their privacy policies separately.

16. Complaints

If you have concerns about how we use your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator.

https://www.ico.org.uk

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will apply from the date shown at the top.

18. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

GLO Tanning Studio
Email: jonesy354@hotmail.com
Phone: 01277 658112
Address: 7 Radford Way, Billericay CM12 0AA